FAQ
Packaging
We are committed to sustainability and providing you with a beautiful unboxing experience. Every shipment we make is carbon neutral and we are a proud member of the noissue Eco-Alliance community, so our packaging is as sustainable as it gets.
Our pouches are made by hand, in house, using cotton ribbon and organic wool felt. Wool felt is the perfect material for jewelry storage given its softness, durability, breathability, and water-resistance (and, unlike the microfiber commonly used in jewelry pouches, it is biodegradable). Please refer to the chart below to learn what everything is made from and exactly how to handle it:
MADE FROM? |
COMPOSTABLE? |
RECYCLABLE? |
REUSABLE? |
|
POUCHES & INSERTS |
Felt made from 90% organic wool and 10% polyester (GOTS certified, Oeko-Tex Standard 100 certified, Responsible Wool Standard certified, mulesing-free), 100% cotton ribbon & thread | No, but they are over 90% biodegradable, should they ever end up in the wild. | No | Yes! |
SHIPPING LABELS |
FSC-certified thermal paper, non-toxic adhesive | Yes! | Yes! | No |
SHIPPING BOXES |
FSC-certified kraft with up to 60% recycled fiber content, printed with non-toxic soy-based ink | Yes! | Yes! | As long as it stays in good condition |
SHIPPING TAPE |
FSC-certified paper with 100% recycled fiber content, non-toxic water-activated adhesive, printed with non-toxic soy-based ink | Yes! | Yes! | No |
TISSUE PAPER |
FSC-certified paper with a minimum of 30% recycled fiber content, printed with non-toxic soy-based ink | Yes! | Yes! | As long as it stays in good condition |
STICKERS |
FSC-certified, acid-free, lignin & sulfur-free paper, printed with non-toxic soy-based ink, non-toxic adhesive | Yes! | Yes! | You can try? |
COASTERS |
Sustainably farmed pulp board, printed with non-toxic vegetable-based ink | Yes! | Yes! | Yes! |
PENDANT STRINGS |
100% natural hemp cord | Yes! | No |
This would require some creativity, but go for it! |
We take great pride in our packaging and the packing of our jewelry, with the intention that every order is gift-worthy as-is, to yourself or others. While we do not provide gift boxes or wrapping paper per se, our pouches are substantial enough to be wrapped by reusing our tissue paper, should you wish to do so. Our packing slips don't include prices. We would be happy to include a gift message for you – just leave us a note at checkout.
Unless otherwise indicated at checkout, jewelry pieces will be consolidated whenever possible to avoid excess packaging. Please keep this in mind if you are purchasing gifts for more than one recipient within the same order and be sure to request separate pouches for each item, if needed.
